Guest Services Agent
Full Time - Seasonal or Peak Load
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Naples Grande Beach Resort
Naples, FL
H2B Available Jobs
Number of Workers Requested: 6
Job Duties: Responsible for operating telephone in a polite and friendly manner following proper telephone etiquette, greeting members and guests, taking, booking, and modifying and cancelling reservations for all departments of the resort, processing payments and adjusting accounts, assisting guests with resort inquiries and carrying and storing luggage, providing information for guest requests, and servicing and processing transactions in the retail shop.
Job Requirements
Experience Required: Yes
Months of Experience Required: 6
Special Requirements: Requirements: Six (6) months of guest service experience at a high-end hotel, resort, or private club required. On-the-job training is provided. Applicant must complete Pre-employment Background Check. Min. 35 hrs/week. Shifts: Work schedule can vary and can include overnight, evening, weekend, and holiday hours. Work may be performed on any day of the week from Monday through Sunday. Example shifts: 7:00am to 3:30pm, or 11:00pm to 7:30pm, or 3:00pm to 11:30pm or 11:00pm to 7:30am. Shift hours may vary.
Number of Hours Per Week: 35
Work Schedule (Start/End time): 7:00 A.M. – 3:30 P.M.
Employer Information
Trade Name/Doing Business As: Naples Grande Beach Resort
Company Name: Northwood Hospitality, LLC
Location: Denver, CO 80202
Telephone Number: +12395946034
Worksite
Address: 475 Seagate Drive, Naples, FL 34103
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